Experienced staff with over 100 employees ready to work in all shifts.
Availability of services in 24*7 environments, at your preferred time zone.
Flexible project cost option of either fixed or hourly price.
Experienced team for working and communicating with global clients.
 
KPO – Knowledge Process Outsourcing
BPO – Business Process Outsourcing
LPO – Legal Process Outsourcing
AKPO – Account Knowledge Process Outsourcing
RPO – Recruitment Process Outsourcing
We are primarily providing below mentioned services.
Data Entry :
  • Data Entry, Data processing, Data conversion. Web Research, Call center services  ,Medical billing. Data entry services of ours include Survey forms, Telecom CAF’s  , Medical bills, Insurance claims, credit card applications, data capture and collection .We accept data in any format and output data can be provide in any format as required by client. We handle long term and short term data entry projects.

Apart from online and off line data entry work we also provide other outsourcing services like data conversation, software design, search engine optimization and many more.

Call Center Services :
VOTOS offers an array of call center services which include Inbound, Outbound and Non Voice chat support like Chat and Email support to meet your business specific requirements. . We provide our voice based services to different industries like banking, customer service, telecom, airlines and hotel reservations.

Our Voice support services are further segregated in to INBOUND and OUTBOUND services which further include :

› INBOUND SERVICES
Our inbound services offer benefits includes a  skilled  team of customer service  executives ,24*7services,sophisticated voice and data communication systems, continuous call reception, fast Internet connectivity, cost effectiveness, advanced reporting capabilities and  high quality technology resources. A few of them are mentioned below :

  • An answering Service customer service
  • Dealer locate and referral
  • Help Desk
  • Inquiry handling
  • Interactive voice response
  • Toll Free Response
  • Technical support

› OUTBOUND SERVICES
Our outbound calling services   increase your business productivity by turning your customer database into an updated, influential marketing tool and ultimately make a significant impact on your business. Our range of outbound services includes :

  • Welcome calls.
  • Follow up calls
  • Customer acquisition and retention campaigns
  • Data verification and validation
  • Surveys and Market research
  • CRM_ all aspects
› NON VOICE SERVICES
Our Non Voice  support basically incorporates chat support as well as e-mail processing and management. Our team is highly skilled in customer service and handling customer queries, complaints, placement of orders and numerous other related services rendered through helpdesks.
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